Product Recalls

Recall Date: April 15, 2016

Recall Number: 15-DRAFT

Revised: May 19, 2016

Note: May 19, 2016 New requirements for consumers to document destruction of the toy in exchange for a full refund. Additional hazard and incidents reported.

Miniland Educational Recalls Moogy Plush Toy Due to Choking Hazard

http://www.cpsc.gov/en/Recalls/2016/Miniland-Educational-Recalls-Moogy-Plush-Toys/

Recall Summary

Name of Product: Moogy plush toys

Hazard: The red button on the Moogy plush toy's left pocket and the snap button on the right pocket can detach, posing a choking hazard to young children.

Remedy: Refund.

Descripción: Consumers should immediately take the recall toy away from children and contact Miniland Educational for instructions on destroying and disposing of the Moogy in order to receive a full refund.

Consumer Contact: Miniland Educational toll-free at 1-866-201-9069 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.minilandeducationalusa.com and click on "Products" then on "Safety Information" in the dropdown menu for more information.

Recall Details:

Units: About 2,000 (100 were sold in Canada)

Description: This recall involves Moogy plush fastening toys for toddlers between 12 and 36 months of age. The toy has zippers, buttons, buckles and laces. The Moogy toy has a blue and green face, red ears, a blue jacket with a red zipper, pink/red striped pants and pink and orange shoes with polka dots. Moogy measures about 18 ½ inches tall. "Miniland" item number R.96295 and lot number 0115 1402813 085 are printed on a white tag sewn into the toy's pants.

Incidents/Injuries: Miniland has received three reports of items detaching from the toy. They include, one report of the button on the pocket falling off when a baby was playing with the toy, one report of the snap staying attached to the button and one report of the toy’s eyes becoming loose.

Sold at: Specialty toy stores nationwide and online at Amazon.com, Gilt.com, HighlightsforChildren.com, ToysRUs.com and Zulily.com from July 2015 through February 2016 for about $33.

Importer/Distributor: Miniland Educational Corp of Miami, FLa.

Manufactured in: India

Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/57902r-eng.php

Instructions: click here to process your refund.

Packaging for Moogy toy

About U.S. CPSC:

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact

Please use the phone numbers below for all media requests.
Phone: 301 504-7908
Spanish: 301 504-7800

Miniland begins withdrawal of a specific chefy 6 batch

Dear consumer,

Here at Miniland we are proceeding voluntarily to withdraw Batch 18-03099 of the chefy 6 product (reference 89234) in all countries where it is being sold.

The reason for this is that we have detected a manufacturing defect in Batch 18-03099 of the chefy 6, which, with intensive product use, could cause failures in its operation.

Our company policy dictates our commitment to withdraw all of the chefy 6 units in this batch, numbered 18-03099.

Due to the aforesaid circumstances, the measures adopted by Miniland S.A. to correct this incident are the following:

• New technical design of the product and new manufacture of the chefy 6 (with another batch number), using the best appropriate techniques.
• Withdrawal of Batch 18-03099 from the market.

What should I do if I have recently purchased a chefy 6?

1. Check the batch number.

You can do so by looking on the bottom of the box, or on the product base:

1. If your chefy 6 is from Batch 18-03099, we offer the following alternatives for free product collection:
1. If you still have the sales ticket, you can return to the store where you purchased the product: They will refund the amount of the sale or immediately exchange it for another item from their store.
2. If you prefer us to handle product collection from your home, contact us by filling out the form on this page. We will collect the item from your home and send you a chefy 5 (at the same recommended retail price as the chefy 6), as well as a gift for the annoyance caused.

If you have any doubts or further queries, please contact our after-sales service by email [email protected] or by phone +34 96 655 77 75.

Thank you for your collaboration!